Managing and understanding the condition of assets in store portfolios and our longstanding, all-encompassing experience in the retail industry ensures we can deal with issues promptly and efficiently.  This reduces costs for clients. As a result, brands are able to minimise disruption, a significant advantage in today’s hyper-competitive market.

In fact, when asked to name a “tie-breaking” loyalty factor when price, product and access were identical between retailers, a positive shopping experience ranked amongst the most important for today’s shopper[1].

Acting as the first responder for unforeseen critical issues that may have an impact on the operational efficiency of the leading British supermarket’s stores across the UK, our team is on call 24/7.

As an accomplished asset management provider, with specialist expertise in retail, we understand the complexities of delivering works in a ‘live’ environment while minimising the impact on customer experience.

With more than 20 years’ experience in transforming commercial spaces, we have built a reputation as a considerate contractor. Through early engagement and consultation with the General Managers (GM) of stores, we are able to factor in any specific store considerations and day-to-day upkeeping during projects.

It is this approach – alongside daily communication with staff, GMs and customers – that limits any disruption to store operations, particularly during busy periods.

One example of such consideration can be seen when we utilise compound and skips on site. With the potential to take up 5 to 6 parking bays, making parking less accessible for staff and customers, we ensure their use is signposted in advance and correct procedures are established and followed.